Credit Card Scams

by: DaveJ

Wed Nov 25, 2009 at 10:00


The other day Digby wrote about a scam by Bank of America, where they switched the monthly bill's envelope to look like junk mail, so people threw it away, and they collect million upon millions in late fees.
The plain brown envelope looked like it was one of those car dealership "checks" that were all the rage before the credit crisis hit. And because I didn't realize the first month that I hadn't gotten my bill, it created a black mark on my credit for a late payment which resulted in a cascade of raised rates on several cards.

It was clearly a sneaky trick. ... And that's what people are dealing with all the time as consumers, with their health insurance, their credit cards, their mortgages, their pensions -- overwhelming complexity designed to trip them up and cost them money or deny them benefits to which they believed in good faith they were entitled. And its all perfectly legal -- or at least there's no visible accountability for it.

Me, too!  Chase ran a scam on me but I didn't realize it was just a scam until I was talking with someone else and found out exactly the same thing happened to her.  I had automatic payments set up so any balance was paid out of my checking account.  (I never, ever, ever, ever carry a balance on credits cards.  And you should never, ever, ever do that either.)  They stopped the automatic payments, and charged me late fees.  I fought it, and filed a complaint with the Fed, and when I got them to reverse the late fee, they applied a fee reversal fee!  That card is long gone.

So how many of you got socked by AOL, where you couldn't get them to stop charging your card?  How many have been hit by other scams?  How about cell phone scams, like Verizon's various scams -- VCast when you didn't want it, or the deal where they put the key for "Get It Now" or "Mobile Web" where you accidentally hit it all the time, and they charge you each time?

DaveJ :: Credit Card Scams
Predatory capitalism is the name of the game, and it is the game of the country.

But it's a year after the election and still nothing is getting done about any of this big-corporate corruption!  Democrats have a huge opportunity to demonstrate that they are on the side of regular people -- but just enough corrupt Democrats in the Senate are joining with the totally-corrupt Republicans to keep anything from getting done.

Digby writes,

I just don't get this. This is a populist moment and with the exception of a few liberal economists and professors and a couple of Democratic congressmen, the whole field is being left to the teabaggers. This populist fever doesn't just affect the rural working folks, it affects people in the big urban centers and the suburbs just as much. Everybody's getting screwed. Somebody needs to address that or the wrong people are going to be blamed.

When is something going to start getting done about these scams?  Doesn't President Obama have control of the regulatory apparatus?  Why aren't the agencies very publicly doing something about these scams?  Don't they want public support?

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Credit Card Scams | 14 comments
Good post. (4.00 / 3)
Interesting questions:

When is something going to start getting done about these scams?  Doesn't President Obama have control of the regulatory apparatus?  Why aren't the agencies very publicly doing something about these scams?  Don't they want public support?

Barack Obama picked Geithner and Summers and reappointed Bernanke.


Scams everywhere (4.00 / 4)
Predatory capitalism is the norm.  I don't think that was the case even five years ago.

My own personal frustration lately has been with rebates - where the cell phone or television is advertised as being "$150, after a $200 rebate."  The rebate paperwork is complex, and requires you to cut the UPC code off the box or something.  Then, either the rebate is delayed inexplicably, or it is rejected for some strange reason, and needs to be resubmitted.  Instead of cash, I get a VISA gift card, which encourages me to spend more money on junk. Sometimes the money has just never come at all.  Because the rebate is handled by some nameless rebate center, and not by the manufacturer, it can be hard to even figure out who to call if the rebate doesn't show up.

The end result is the company advertises a phone at $150, but ends up collecting $350, just by making it hard for people.



Rebates (0.00 / 0)
Ah yes, the rebate scam.  Another one.

--

Seeing The Forest -- Who is our economy FOR, anyway? Twitter: dcjohnson


[ Parent ]
Why aren't there class action lawsuits at every court? (0.00 / 0)
Large scale scam as BoA refusing customers to cancel their contracts should provide heydays for attorneys who are able to handle such stuff. With the numerous testimonies it should be no problem to convince any jury that this is corporate fraud. Why don't the offenders simply get sued into bankruptcy?

Oops, I meant AOL... (0.00 / 0)
..instead of BoA, of course.

[ Parent ]
There was (4.00 / 2)
There was a class-action against AOL for that, AOL lost or settled, but I know that AOL kept doing it because I tried to help people get away from AOL after the lawsuit.  

In the bigger picture, the big corps are trying to get "tort reform" which basically means you can't sue big corporations.  So they want no regulation AND no recourse.

--

Seeing The Forest -- Who is our economy FOR, anyway? Twitter: dcjohnson


[ Parent ]
I think largely (4.00 / 3)
because the only state laws that apply to credit card companies are the ones of their headquarters (South Dakota for most of them), and the contracts are tight.  

It's a race to the bottom:

http://community.essence.com/p...


[ Parent ]
public support (0.00 / 0)
politicians don't run on anti-corporate platforms because the corporate class controls the media (as well as the politicians themselves)

there's no prominent voices against these practices, and although many Americans are painfully aware that they're being screwed, there's no movement for them to join

so I wouldn't hold my breath on Obama taking action against predatory capitalism, unless he suddenly stops being a Democrat


Prominent voices (4.00 / 3)
To have a "prominent voice" you have to have a platform where lots of people can hear what you are saying.  But with the media controlled by ... what is it, 5 of the largest corporations? ... you aren't ever going to hear any voices that oppose the agenda of the largest corporations.  You will never, ever hear about the benefits of joining unions, for example.

--

Seeing The Forest -- Who is our economy FOR, anyway? Twitter: dcjohnson


[ Parent ]
Then we need us some new media (4.00 / 2)
Alternative newsweeklies -- those FREE entertainment rags with about 80% ad coverage, 15% event listings, 2% syndicated columnists and 3% local investigative journalism -- may become the next source of real news.  Their advertisers just want people to be well and have fun and typically don't have designs on theocratic world domination.

[ Parent ]
Corporate manslaughter (0.00 / 0)
I'd begin with trying to force a corporate manslaughter law on to the books, with rigid penalties. If a company is guilty of it, then the most senior company official who can be proved to have had responsibility should expect to receive a life sentence.

And I'd go from there. In corporate fraud cases, I'd incentivise grassing up your superiors. You mis-sold mortgages? OK. Did your supervisor know and encourage this? How about his supervisor? Tell us and we'll cut you a deal...

I'd go right down the line with this. I'd set a deliberate target of tripling the number of men who wear suits sent to jail every year, and I'd be sure to assign them to maximum security jails.

And if I introduced that as a bill in the United States Congress, I'd be lucky to get two votes for it.

Forgotten Countries - a foreign policy-focused blog


Hehehe! While life sentence sure goes a bit too far... (0.00 / 0)
...making the managers personally responsible is the right key to the solution, imho. The AOL guy, for instance, who came up with the idea to simply ignore people cancelling their contracts should have been conviceted of contract fraud. The overwhelming majority of people don't sue a corporation if there's simply a few bucks in question, so civil courts don't help against such fraud. That's a case where federal attorney have to step in. And if the ammunition in their arsenal (insterstate commerce fraud, wire fraud) isn't good enough to bring the managers into jail, a harder law is necessary. Only if the first managers got thrown into prison will this stop.

[ Parent ]
"a bit too far"? (0.00 / 0)
What do you recomond as appropriate punishment for corporate execets who decide killing others is "Good business" as long as there is profit in it?

Government by organized money is just as dangerous as government by organized mob..... FDR

[ Parent ]
Uh, the topic was credit card companies. You talking about Blackwater? (0.00 / 0)
I took "corporate manslaughter" virtually. Because honestly, which credit card company directly kills people?  

[ Parent ]
Credit Card Scams | 14 comments
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