No, We Can't All Just Get Along (Core Dilemmas of Community Organizing)

by: educationaction

Tue Jul 15, 2008 at 15:35


(Difficult questions, at a very knitty-gritty level. - promoted by Paul Rosenberg)

Another progressive democratic dream is that of a multicultural community of free dialogue.  Instead of conflict between different groups, all in their own spaces, why can't we simply come together to collaborate?  Every participant could value the myriad differences of each member, learning from each other's unique capacities.  Together we could create spaces where everyone could participate as equals.

Research indicates, however, that spaces of free multicultural collaboration are very difficult to create.  Monocultural, monoclass, etc. groups and communities actually work together much better than diverse ones.  Ironically, diversity actually tends to reduce social trust and the likelihood that participants will engage with each other as whole persons.  

These findings have important implications for community organizing efforts that seek to generate power across different groups.  This research seems to support arguments I have made earlier that some separation between different cultural, class, racial, etc., groups is likely more productive for long term social action efforts.

Those new to these posts may want to read Part I and Part II of "What is Organizing?"  See the full series here.

educationaction :: No, We Can't All Just Get Along (Core Dilemmas of Community Organizing)
Conceptual Problems with the Multicultural Dream

In an important book, Democracy and Association , Mark E. Warren examines the basic conceptual arguments that ground the dream of multicultural dialogue and finds them wanting.  His analysis draws on the classic distinction between the option for "voice" within or "exit" from a group.  In other words, people can either remain within a social group and try to "voice" their complaints in an effort to change how that group operates, or they can simply give up on the group and "exit."  

What Warren shows is that in groups where an option for exit is freely available, where the cost of exit is not very high, it makes sense that people who aren't happy with the group's beliefs or structure will vote with their feet.  Only in groups in which exit carries a real cost, like unions, are people likely to stick around to deal with the often knotty challenges involved in continually hammering out shared visions of a common aim and shared processes for participation.  This tendency for exit is magnified by the fact that, as diversity increases in a group it will become more difficult to find commonalities that respond equally to the desires and practices of every participant.  

In other words, Warren argues that diverse spaces for democratic dialogue, in his vision, are unlikely to emerge "naturally" in an open civil society.  By their very nature the kind of democratic free associations imagined by multiculturalists are most likely to generate groups of like-minded individuals..

This is a crucial issue for social action groups, because while the cost to a community or a society may be large if people "exit" from participation, the cost to an individual is not large.  In fact, participation can be a real pain in the ass-and costly of time-without much clear concrete benefit for an individual in the first place.  

The Conflict Between Diversity and Social Action

This is not simply a conceptual problem.  Researchers have found that tensions like the ones identified by Warren do actually play out in real communities.  For example, in Hearing the Other Side, Diana Mutz, found patterns like those predicted by Warren in her empirical research on deliberation in organizations.  

In somewhat different terms than Warren, then, Mutz argues that collaborative deliberation and political participation are opposing forces in organizations. Organizations that can tolerate extensive dialogue across difference are unlikely to be those that can engage in political struggle.  In other words, as long as you don't have to agree on anything, it is possible to maintain some significant level of ongoing dialogue in a group across diversity.  However, once a group actually has to make decisions, has to act-often in an aggressive manner-the tension between "exit" and "voice" seems to become a critical force reducing diversity.  

Thus, those organizations with the capacity to engage in political struggle are also those likely to be most lacking in internal diversity of opinion.

(This also indicates that we need to create very different kinds of organiztions to promote either social empowerment or cross-cutting dialogue--something I may discuss later on.  For a good example of the latter, see http://www.studycircles.org.)

Diversity and Social Trust

Robert Putnam is one of the most important proponents of the idea that social capital-in a simple sense, extensive social connections between individuals in a community-is critical to community agency, action, and improvement.  He burst into public view with his article, "Bowling Alone," later turned into a book, that used the ongoing disappearance of bowling leagues as a key metaphor for the loss of social capital in America.  (Other scholars have complicated Putnam's findings.)

Recently, Putnam completed an extensive research project on the relationship between diversity and social trust in local communities.  He didn't find what he wanted to find, and didn't actually publish a report on the findings for a number of years (2001-2007), apparently trying to find some way to read the data that wouldn't conflict with his own desires to promote the kind of multicultural communities he sought.  

What he finally admitted finding was that diversity in a community is directly correlated with lower levels of social trust.  As his Wikipedia entry notes, as diversity in a community increases, people hunker down and "go into their shells like a turtle."  In fact, diversity seems to be related to a whole range of problematic characteristics, including:

• Lower confidence in local government, local leaders and the local news media.
• Lower political efficacy - that is, confidence in one's own influence.
• Lower frequency of registering to vote, but more interest and knowledge about politics and more participation in protest marches and social reform groups.
• Less expectation that others will cooperate to solve dilemmas of collective action (e.g., voluntary conservation to ease a water or energy shortage).
• Less likelihood of working on a community project.
• Less likelihood of giving to charity or volunteering.
• Fewer close friends and confidants.
• Less happiness and lower perceived quality of life.
• More time spent watching television and more agreement that "television is my most important form of entertainment".

So Segregation is Fine?

My point, here, is not that we should welcome the deep segregation that infects our cities, especially.  And, of course we must acknowledge that there are real benefits to diverse groups.  As Bill Bishop notes in The Big Sort (a book I have only read reviews of) "Mixed company moderates; like-minded company polarizes. Heterogeneous communities restrain group excesses; homogeneous communities march toward the extremes."  

However, we need to acknowledge that there are real tensions between "integration" in a multicultural "let's all retain our creative differences" sense and the reality of conflict and inequality that comes with breaking up or refusing to acknowledge the benefits of relatively homogenous groups.  

One key issue is power, as I've discussed before.  When you bring together people with different levels of power in different ways, you inevitably generate differences in who is able to participate and who is more likely to remain quiet (and eventually "exit").  I'll talk about this issue on the level of individual groups in my next post.  Here, the point is that the multicultural dream assumes that these power issues can be overcome by people with good intentions.  And the empirical research indicates that this does not happen.  The fact is that Bishop's findings seem to fit quite well with Mutz's.  The "moderation" of diverse groups is also a move away from political action.  In fact, Bishop's work seems to imply a move away from social action, citing "research suggesting that, contrary to the standard goo-goo exhortations, the surer route to political comity may be less civic engagement, less passionate conviction."  As others on this blog have repeatedly noted, while we don't need chaos, it is not clear that "comity" is what we most need in our incredibly unequal society.

Taking Advantage of Segregation?

The fact is that we are segregated.  And whether this is "good" or "bad" or, almost certainly, both, there may be ways that we can take advantage of this fact.  (Note: this section extends on an argument I have made in an earlier post. )

Currently, most community organizing groups, in my experience and reading, seem to try to use the "multicultural" model.  "Throw 'em all together in meetings and let people sort it out," drawn together by a shared interest in social change.

The research I have cited indicates is that people are not likely to be able to make this work very well.  Without the kind of expert facilitation that organizing groups cannot generally afford (and that may, in fact, problematically restrict democratic dialogue) it seems likely that the multicultural approach is likely to lead to a lot of "exit," and a lot of movement towards homogeneity.  As I have described in earlier posts, this is, in fact, what I have seen happen in my own group.  

Hannah Arendt once noted that democratic power was the one property that actually increased as you divided it up.  One way of understanding this is that the more you centralize power, the less you can benefit from the energy of multiple contributions to the democratic polity.  

Extending on her insight, it may be that community organizing groups may generate more power if they create relatively separated, relatively homogenous groups within their organizations.  Within these groups, people from similar backgrounds and cultures and with similar levels of social power are likely to be able to construct common efforts that also allow the emergence of individual voices without, at the same time, resulting in wholesale "exit."  

These individual groups could pursue their own local projects.  At the same time, they could send representatives to a central group that would coordinate common efforts across all of these groups.  

This structure has the added benefit of disarming some of the power issues that tend to reduce the participation of the less powerful in groups like these.  As I noted earlier, when less powerful people enter a group as representatives of their group, they tend to feel more empowered to participate.  This is one of the few concrete mechanisms I know of that has been shown to effectively deal with power issues in face-to-face discourse without extensive retraining of participants or expert facilitation.

Of course, the challenge is more complex than I have laid out, here.  If you create a bunch of different groups, you may also simply recreate social tensions between these groups that already exist.  I am inclined to think that it would be best to create separate groups only for the less powerful members of an organization.  So you might create a "black caucus," a "Hispanic caucus," and, in our city, a "Hmong caucus" but not a "white middle-class caucus.  In this way, powerful people would participate as individuals or congregation representatives in the larger organization, while people from less powerful groups would often participate as representatives of entire groups of congregations (but could also participate as individuals as well). In other words, the powerful would be excluded from less powerful spaces, but the less powerful could participate in both as they saw fit. [update in italics]  

It is also hard to know how to "split" people up in coherent ways that don't involve identifying people as less powerful.  While geographical distinctions are not perfect when it comes to churches in congregational groups, it seems likely that geographical splits might be the best way to do this, even if there are a few "white" or "rich" churches in the central city.  But I wonder if it might be possible to bring in groups that currently don't participate much-like storefront Holiness and Pentecostal churches-by creating separate groups for them.  

In any case, as usual, I am only speculating, here.  These are empirical questions that must be answered pragmatically in every specific community.  But while I don't know what the answers are, I do think that the new research on diversity and participation, on diversity and trust, raise crucial questions about the working of community organizing groups that, in my limited experience, they tend not to address.


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I agree with you about the challenges, but ... (4.00 / 1)
draw a different conclusion.  There's huge value in diversity (read Scott Page's The Difference) and so it's worth making an effort to make multicultural spaces work.  

When you bring together people with different levels of power in different ways, you inevitably generate differences in who is able to participate and who is more likely to remain quite (and eventually "exit").

And when those who are in the privileged positions are aware of this and actively work to distribute power and act in an inclusive fashion, you can counter this.  Don't accept people's excuses when they fail to do more than "throw 'em all in meetings and let people sort it out."  That's a sign either of incompetence or the leadership not treating diversity seriously, rather than an inherent issue with multicultural spaces.  Don't let the straight white guys off the hook so easily.

I certainly think there's value in interest-based caucuses as well as identity based caucuses, and a network style in which representatives of different groups interact as equals.  The Starfish and the Spider is interesting reading on this front.  However,

This is one of the few concrete mechanisms I know of that has been shown to effectively deal with power issues in face-to-face discourse without extensive retraining of participants or expert facilitation.

If this is something your group values, then why haven't they invested in retraining themselves and learning expert facilitation techniques -- or partnered with organizations who have these skills?

And as for Putman's research, I'm not sure about his latest stuff; while he made some good points in Bowling Alone, overall I thought it was very backward focused, for example dismissive social ties in online communities and social networks.  In has latest work, did he look at communities that explicitly attempted to build trust, and approached it intentionally (with training, discussions, facilitating, trust-building techniques)?  If not, be wary of generalizing too much -- it just shows that most people don't think of it.  Also, did he investigate the possibilities of online spaces (wikis, social networks, discussion boards) as neutral ground for intersecting and building shared assets and connections?  And has he personally lived it?  If not, then he's once again missing a lot of what's going on.

jon


I agree in principle (0.00 / 0)
but not pragmatically.  The idea that you can "train" privileged people in a dynamic and shifting group of participants to fundamentally change their interaction styles doesn't seem workable for very underfunded groups over the long term.

Who is going to train?  Who is going to pay to train them?  How do you balance the need to fund action and the need to fund sensitivity training?  Will the training even work?  What kind of interaction will be most successful?

These groups barely have the resources to train their people about how to organize.  How are they also going to be able to train people to work together across power?  

The point is not that you can't do anything.  Of course you can.  But can you do enough to really counteract the other forces.  

Next time I'll post about an effort by Eric H.F. Law to overcome this challenge.  His findings were not that promising.  Law argues that "awareness" really doesn't get you that far, that you need quite sophisticated practices that will actually allow spaces to become power-equalized.

Look, the fact is that our churches in America are almost completely class and race segregated, despite the valiant efforts of many liberal white churches to be more welcoming.  The very practices they use to engage with each other to worship tend to exclude others.  How do you teach them that these very practices are the things that make it very difficult for them to engage with any equality with others?  They invariably end up, after all of their training and privilege acknowledging and practicing, taking over groups with less powerful people and then wondering "why didn't 'those' people participate."

If a group can successfully do the training, then more power to them.  Really.  But if they can't, and I think most can't, then we need to seek another solution.  We want to be able to have training as the answer, but if it isn't the answer then we need to face that.

Note that I am not denying the value of diversity, here.  Instead I am arguing that we need to create structures, like creating the opportunity for some people with less power to be representatives of larger groups, that will allow us to really take advantage of diversity at the SAME TIME as we take advantage of the benefits of homogeneity.

Your critiques of Putnam are well taken, but take us down the same path.  It is almost certainly the case that if you have extensive resources to focus on building skills in a community that you will impact on this challenge.  And in relatively delimited spaces where the number of participants is limited and fairly consistent, the problem may be dealt with better.  And Putnam looked at very large data sets of neighborhoods and not organizations.  

In the end, however, it seems right that we should move on both avenues--training and structure.  But I don't have a lot of faith in the training, and I don't see many people thinking much about the structural options.

I'd be interested in actual examples of groups that have dealt with this problem successfully.  

--Aaron Schutz (Core Dilemmas of Community Organizing)


[ Parent ]
In that case ... (0.00 / 0)
The idea that you can "train" privileged people in a dynamic and shifting group of participants to fundamentally change their interaction styles doesn't seem workable for very underfunded groups over the long term.

If you don't learn to do that, you reinforce privilege and existing dimensions of domination.

In your experience, is it that privileged you're working with aren't willing to invest the effort to learn?  If so, you're faced with a stark choice; personally, I think you're likely to be better off excluding those who don't value diversity.

And some of these techniques aren't so hard.  Make sure everybody has their say; focus on collaboration; look for opportunities to invert the usual power dynamics within their group.  I'm still missing why you think it's unsolvable.


[ Parent ]
In my next post I'll give more detail (0.00 / 0)
about the challenges involved in overcoming these dynamics.

All I can say at this point is that it is much harder than you may think.  Almost everyone who participates "values" diversity, but that doesn't change the dynamics.  It's subtle and difficult to identify and change practices, not values that are the problem.  This is what happens when even well meaning people come together.  

I guess at this point all I can say is that unless you've got alternative information on this, you'll have to take my word for it.  Or maybe other readers will disagree with me and provide this alternative evidence.

I am sure there are examples of groups that have overcome this in different ways, and I'd love to hear them.  My point is that, like you, most of us would like to believe that we can solve these problems through some basic training.  And the evidence indicates that these challenges are more intransigent than we would like to think.  And the challenge is especially difficult in the specific context of organizing because of the ease of "exit" and the lack of deep incentives to stay.  

Part of the key message I'm trying to get across in these posts is that there are a range of issues that we would LIKE to solve in a particular manner that evidence indicates simply won't work very well.  I'm making the same point about our desire to solve social problems with service, our desire to make a social impact with "lifestyle politics," our desire to import a particular vision of democracy into every aspect of organizing life, and etc. . . .

If you can't transform people, then you need to find another answer.  Actually, your "exclude people" response is very much like the model I came up with, isn't it?  

My issue is pragmatic, not principle.  On principle I agree with you.

--Aaron Schutz (Core Dilemmas of Community Organizing)


[ Parent ]
Page's The Difference Book (0.00 / 0)
I actually happen to have a copy of Page's book, although I hadn't gotten around to reading it.  Just skimming through, it seems clear that he doesn't engage with the challenges I'm talking about here.  He doesn't really get to empirical issues of group formation till the end, as far as I can tell, and even then doesn't get at what I'm struggling with.  Which isn't a critique of the book.  The book was just never an attempt to deal with power issues and "exit" and "voice" issues within groups.  

--Aaron Schutz (Core Dilemmas of Community Organizing)

[ Parent ]
Agreed (0.00 / 0)
I was just pointing to it because it establishes the value of diversity.  I certainly don't mean to underestimate these challenges.

[ Parent ]
The Power of Homogeneity (0.00 / 0)
Let me add one more point.

In all of our talk about diversity, progressives sometimes forget the power of homogeneity.  When we provide opportunities for particular groups (without at this point talking about how we define these) to have their own spaces to develop their own projects, we potentially leverage the enormous power of multiple cultural practices and social experiences.  

When we put people together, the practice that generally rules is either the white middle-class vision, or some constructed space where different perspectives and practices meet without overpowering each other (easier said than done, as I've noted).  

When we don't provide relatively independent spaces for different groups, we potentially lose the power of these traditions and experiences.  

Yes, diversity can be powerful.  But it involves some losses as well.  

--Aaron Schutz (Core Dilemmas of Community Organizing)


[ Parent ]
thought-provoking post, as usual (4.00 / 1)
I think this is one of the best theoretical treatments that I've seen of this issue.  A few (added points rather than disagreement):

Currently, most community organizing groups, in my experience and reading, seem to try to use the "multicultural" model.  "Throw 'em all together in meetings and let people sort it out," drawn together by a shared interest in social change.

In New York, the opposite is often true.  And that too causes enormous differences ranging into conflict.  I think, therefore, is to look at structure--both singular and multiple organizational--and how it promotes better or worse practices of dealing with difference, power dynamics--internal and external--conflict management, etc., given that we live in a world as you point out that is rife with constructed differences.  I think this is true whether these are concentrated in one organization or dispersed among many (who receive disparate amounts of funding ;) (to compare the South Asian NGO communities of LA and New York respectively).   Ideally, I think whether you have one organization or many organizations, you have to understand this in broader terms, in the real world where there are imperfections but also improvement (Even if you have to think some to see it - one organisation may have dissenters who spawn a new and more effective organisation, etc.).

Also, I wanted to point you to the work of Gustavo Cano, I believe his name is - you should be able to google him.  He's studied the differences in community organizing in Chicago and Houston among Latino immigrants - it helps you understand exactly what you're talking about - that concentrated populations that produce sustained connections ovver times (i.e. you know your neighbor) are likely to produce an easier space for mobilization and possibly organizing.  Which in part (IN PART!) explains why Chicago had massive demonstrations in the immigration protests in 2006 but Houston had, in comparison, relatively small ones (though Houstonians point out they were extremely large by Houston standards).

Although I don't think you didn't address this directly, your analysis applies to the famous issue vs. identity debate that a lot of us have had in addressing how to go about organizing work.  I think the simple answer is that in the real world, things are not so simple, and issue-based organizing involves looking at identities of various kinds (including the cultural components of things that are not thought of us identities like class) and identity based organizing involves looking at the various issues that are affecting the people present and prioritizing them by who the most disempowered people might be.

Finally, I think that how we operate within the complexities of this system of movement building - which is not defined by formal rules and is not enough of a focus for many who are interested in change - is important.  Understand who you are (i.e. your social and political position) and who you're therefore in a position to speak to effectively and who you're not is really important I think.  this is not an argument against speaking to a variety of people for personal growth - and in fact that's probably part of it - but my White straight friend from Brooklyn with pro-labor politics was probably better able in some ways to talk to Steelworkers about homophobia than I would be because there are less social divides between him and them than with me.  At the same time, I was probably better able to talk to Bangladeshi migrants who were trying to avoid deportation about "secondary" issues like homophobia that help bridge gaps.

On a personal note though, sometimes i feel that macro analysis can be discouraging and in the real world, the "ideal" person is too infrequently the person that is organising a community - not that such a person exists :) - so if you're a good decent person, with good decent communication skills, and a strong analysis, and are willing to work hard and at the same time take care of yourself, and are deeply committed to understanding where other people are coming from and admitting that you don't when you don't -- you'll proabbly be a good organizer and you'll make more emotionally rewarding choices to lead you to where you want to be.  There is much work to be done, so there's no sense in trying to be something you're not, I guess :)


Awesome comment (0.00 / 0)
thanks for these ideas.  I don't have much to add.  I'll check out Cano.  Thanks!!

With respect to the comment about issue vs identity politics, yes, it was at the back of my mind.  I wonder if this kind of structure is a way to combine these at different levels.  But the combination may generate more conflict.  Again, it's an empirical issue that has to play out in specific locations with their own dynamics, as you note as well.

Re the last comment about individual organizers.  At the level of trained individual organizers I think this analysis breaks down.  At that point it depends more on the individual, the relationships an individual is able to build, etc. The challenge in groups is not about the presence of one or two trained people of some specific identity, but of an often shifting group of different and untrained participants.  

I'm not sure having a single white organizer changes the dynamics enough--but, of course, it depends on the organizer and the context.  Note that the geographical split approach I discussed, above, would still allow some whites into a particular inner-city caucus space--hopefully not enough to cause issues.  But the geographical approach also might not work for this reason.

So the analysis shouldn't necessarily be discouraging for individual organizers.  It should be somewhat discouraging for middle-class and or white participants who want to join directly with poor and or of-color activists without dealing with these issues.  

--Aaron Schutz (Core Dilemmas of Community Organizing)


[ Parent ]
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