Will Feinstein hold inaugural "Brownies" accountable for incompetence?

by: AdamGreen

Fri Jan 23, 2009 at 10:24


Much has been written about the thousands of people denied access to Barack Obama's inauguration -- including the plight of those in the purple ticket line who stood in the 3rd Street tunnel for hours and others (including myself) in the blue line who saw the gates shut on them right before Obama's historic event.

Inaugural Chair Dianne Feinstein has promised an investigation. But, in reading over the quotes coming from various people, it appears that Feinstein will soon face a choice: accept the true version of what happened and hold the appropriate people accountable or allow history to be re-written in a way that covers up some gross incompetence.

First, the fake narrative:

The [inaugural] committee said it had based its plan on “historic precedent” and “calculations of the number of guests that could safely be accommodated in each area.” But the crowds were “unprecedented,” the committee said, and a “huge flow of unticketed people” made matters worse. [Bold added.]

More:

Senate Sergeant At Arms Terry Gainer said he thinks there were a number of problems that led to the chaos. He said there may have been more tickets issued than they could handle. [Bold added.]

This narrative basically implies that the inaugural committee planned as well as could be expected, but so many members of the public came out that some folks at the back of the line inevitably got cut. Kind of sucks, but since 2 million people won't be coming to any events in the foreseeable future, no need to "blame" anyone...let's just move on.

AdamGreen :: Will Feinstein hold inaugural "Brownies" accountable for incompetence?

But, how does that square with this report from ticket holder Naomi Ishisaka?

My friends and I got to the line at 6 a.m. to begin what would end up being a 5.5 hour epic wait. Standing among the masses including elderly and children, we waited patiently in the Blue line, with our tickets, to enter security. The first few hours the line never moved. We assumed the gates just hadn’t opened yet. Another hour passed...

No officials ever addressed us...The clock kept ticking and we began to worry that the process we had laid so much faith in for the past few hours was going to be a complete and total failure. People began to debate whether they should give up on the line...most expressed certainty that surely the people in charge had it under control and if we just followed the instructions we were given, we would be OK. We were dead wrong.

Or this report from ticket holder Alexandra Gutowski?

My sister and I, as well as thousands of others with purple standing-area tickets, left the US Capitol in disgust. We followed the rules, got up early, took the Metro and then took our place in a pseudo-line and stood for hours, never moving...there was never any guidance or instruction from any authorities...We never saw any Jumbotrons anywhere which would have made this disastrous experience somewhat worthwhile.

These stories sound similar to my own story, which I posted on the Facebook group dedicated to this issue:

The Blue Line wrapped three quarters of the way around a building. I got up at 6:30am and arrived in line around 9 or 9:30am. By 10:30am, we had barely moved. I decided to investigate. I walked to the front of the line, and what I saw was a mob of people in front of the Blue Gate pushing to get in. The "line" funneled into this mob, but I asked multiple people in the mob how long they'd been waiting and they said, "We just got here." In other words, the line was meaningless. It was the illusion of a line. Lots of good people kept waiting and waiting...trusting that those in charge of the event had a system that was working.

In fact, there was not a single Inauguration staffer or volunteer anywhere to be seen. There was no cop on the beat. No rules being enforced. And that's why so many people are angry after "waiting in line for hours"...it's not that they waited in line and just happened not to get in...they got up early and waited in line, while those who cut the line got in.

Also, there were no speakers or screens near the line, to allow people to watch and listen to what was happening.

Rep. Chris Van Hollen summed up:

Despite following the rules, they were still denied access. And worse yet, they were kept in the dark - deprived of information - as the hours passed and their hopes of seeing history in the making slipped away.


Senator Feinstein has said that "a souvenir program, color photos of President Obama and other memorabilia" will be sent to the victims (to remind them of images they missed). She's also said, "There will be an after-action report compiled, not to cast blame, but to help us understand what mistakes were made so that we can make sure they are not repeated at future Inaugurals."

But why not hold people accountable? Just like "Brownie" should never again work a disaster relief effort, why should people who designed an Inauguration event where "lines" were meaningless and zero staffers were available to help the public at key moments ever be trusted with another major event? This is the question Feinstein must answer.

(If you have a story to share, consider doing it on the wall of this Facebook group.) 

Poll
What will Feinstein do?
Hold inaugural "Brownies" accountable.
Not hold anyone accountable & just move on.

Results


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What do you mean by "accountable"? (0.00 / 0)
Is a public apology enough?



"It sounds wrong...
     ...but its right."


good question (0.00 / 0)
What do YOU think accountability should mean?

Seems to me like at the very least, those responsible should be publicly named and publicly repudiated --- saying, like we all say about Brownie, that these people made drastic errors in planning and should be ashamed for not taking the public's user-experience into account.


[ Parent ]
That sounds OK to me (0.00 / 0)
Maybe I'm a bit touchy about that word because I've been reading about the torture/wire-tapping/other crimes issue as concerns the last Administration. The same catchword is involved, "accountable", but it seems to mean a different thing.

BTW, no being able to attend a political speech for which you have tickets is a real drag, but I don't think it rates on the same scale as what happened during and after Katrina. Let's have a little perspective.


"It sounds wrong...
     ...but its right."


[ Parent ]
some people were standing in line for so long that they collapsed. (0.00 / 0)
it's not just about memorabilia.....and violence could have ensued...which fortunately it didn't because of the goodwill of the crowd.

Having been to prior inaugurals, as soon as I saw the line in the tunnel for the purple area, I knew absolutely that there was no way that volume of people....all who had tickets could have ever fit into the purple area.  Impossible.

It was simple, each area has X sq ft....each person needs x sq ft...usually 3-4sq ft per person is my memory...so divide and that's the number of tickets you can print with a little overage for non shows.  But the multiples seemed more like 4 times more than the site could hold.  It was the height of irresponsibility...and there was NO OFFICIAL PRESCENCE OF AT KIND OUTSIDE THE ENTRANCE OR IN THE NEVER ENDING TUNNEL.

People collapsed. they could have been hurt.  The planning was horrendous....if they had been in charge of the Obama campaign maybe John McCain would be POTUS.

"Incrementalism isn't a different path to the same place, it could be a different path to a different place"
Stoller


[ Parent ]
So, to the original point (0.00 / 0)
Who is responsible and how should they be held accountable?


"It sounds wrong...
     ...but its right."


[ Parent ]
Is this a joke? (0.00 / 0)
I honestly can't tell.  If it isn't, you might want to reconsider comparing your experience on Tuesday with the victims of Katrina.  At a minimum, it is incredibly bad taste.  It also makes you sound ridiculous.


seriously? (4.00 / 1)
There is no comparison on the victim-side, obviously.

There is a comparison on the accountability side. Should we not have "blamed" Brownie and just moved on? No. There's a reason for accountability. Those responsible shouldn't be given positions of responsibility again.

It's a fair analogy on the accountability side.


[ Parent ]
Um...I guess... (0.00 / 0)
Although it's hard to separate the degree of accountability for something from the magnitude of the underlying crime.  I supposed that formally speaking, the inaugural committee is "accountable" for their screw up in the same way the Bush administration was "accountable" for hundreds of people dying and thousands of people loosing their homes.  Substantively, though, the two are obviously incomparable; so why even compare them?  


[ Parent ]
I agree (0.00 / 0)
It's a miracle people weren't seriously injured or killed in the mob scenes my husband and I experienced on Tuesday.  We had two very scary times: one was outside the blue gate where we were shoved into barricades, and the other when we were trying to get back across the Mall and the streets were jammed with people trying to move in four different directions at once.  There was absolutley no one to steer the crowds in an orderly manner.

[ Parent ]
good point. (0.00 / 0)
I was genuinely anticipating the crowd would push in as the gates closed -- thank goodness that didn't happen.

There is no comparison between the victims of Katrina and the victims of this incident, fortunately. But accountability is still important.

There are a HUGE number of staffers holding official government positions now that came directly from the campaign or transition/inauguration. So, I would definitely say that whomever did not take into account the public's user-experience on the inauguration should not be put in charge of future government events.


[ Parent ]
information was the key (0.00 / 0)
No officials ever addressed us...
I saw plenty of special police in DuPont Circle guarding the Starbuckses.  I saw no one around the purple line on D Street to let us know what was up.

With more information, people-other-than-me would have known to loop around to New Jersey Avenue where easy ingress could be found.  But the lack of official presence down the lines led to no information and increasing frustration, both as to the no-information and as to the rampant line-jumping.


Failure to Plan (0.00 / 0)
What linked this with Katrina, the occupation of Iraq, and the TARP program for the banks (on the major side) and countless Bush era screw ups on the minor side was the overall lack of thorough planning even more than the lack of accountability. News accounts say that as the Inauguration started to approach DiFi started to panic.  The presumable reason is that she had a lot more sense than W and realized that she hadn't adequately planned or staffed for what was happening.  W, remember, actually forbade planning for the occupation of Iraq.  "Failure to plan is planning to fail." (UCLA men's basketball coach John Wooden, 10 national championships)

DiFi must not have been to a ball game in a while.  Paid tickets at the professional and major college level means ushers are present to guide and help seat the crowd.  Well, 2 million people means a lot more is needed for an event than what would work at the Rose Bowl. The Super Bowl flies in successful people who have worked with stadium events to oversee the event.  Well, this deserved the best of the best, too.  DiFi could have used staff from Bay Area concert promoters, football stadiums and the baseball stadium.  Did you read anything along those lines?

"Crashing the Gates" makes a sage observation.  Liberal groups tend to place a huge reliance on volunteers and seem afraid to spend money appropriately on staff.  Conservatives, otoh, tend to overpay but get professionals nourished and grown within the system.  This was a very expensive Inaugural but I suspect that this part of it was underpaid, underplanned, and wound up FUBAR.

The same principles need to work throughout government.  Good planning, proper staffing, proper training, good management, adequate resources and clearly set out prorocols work to assure great results.  


Another huge problem (0.00 / 0)
was the ticket pick-up at the Congressional offices.  We waited two hours in the cold to get through security to go inside the Longworth building.  Every door of every Congressional office building had those lines.  Though I hate to give her credit, Rep. Marsha Blackburn was walking the line herself giving out tickets to her constituents.  Other reps had staff working the lines, but she was out there doing it herself.

Competence (0.00 / 0)
I think you are making an incorrect assumption.  You are assuming the goal was to have everyone with a ticket be able to see the event.  That goal, however, is someone contradictory to the goal of having the maximum number of people see the event.  It is very common for organizations to issue more tickets than they can handle on the assumption that not everyone will show up.

Obviously, you would like the estimate of the % who won't actually show up to be close; sounds like theirs was not.  But to be the cynic, I think the major goal was to make those pictures at the inauguration as dramatic as possible, which means maximizing those in attendance over service to those with tickets.  You fell on the wrong side of that goal.


They didn't do that in 92 and 96 (0.00 / 0)
They did not hand out more tickets than they had room for.  I was at both...it wasn't like this at all.

The percentage for non shows was not say 10% extra but more like 4 times more.  It was awful and dangerous...it's not that I missed out...I watched it on TV in warmth and comfort, well fed...But people could have been hurt....some teenager who had collapsed was carried out from the purple line in a blanket,  not by police or assisitants or inauguration volunteers but by others in the line.

"Incrementalism isn't a different path to the same place, it could be a different path to a different place"
Stoller


[ Parent ]
There were 6 officially designated ticketed sites right in front of the podium (0.00 / 0)
Green, Yellow and Orange close up...the exact same configuration as 92 and 96.  Right behind, Purple and Blue, the same exact location as 92 and 96.  Those sites were full in 92 and 96. They did not overprint tix back then.  

Back then the mall was just open to any and all without tickets.  This year there were silver tickets on the mall behind the pond and that area was almost as large as all the other 5 combined.  The rest of the mall was just open.

So there was absolutey no need to overprint purple and blue tickets to get that huge crowd.  That huge crowd didn't need tickets to get on most of the mall... now or back then.  In 92-96 the crowd was about 2/3 the size of Tuesday number....is my recollection.  

"Incrementalism isn't a different path to the same place, it could be a different path to a different place"
Stoller


[ Parent ]
Feinstein leading the Intelligence Comittee dooms accountability... (0.00 / 0)
..by anyone.  She and Rockefeller are the epitomes of pro-Israel hard-line political and intelligence gathering suppliers on behalf of furthering Israels repeated and inaccurate and unfounded cries of wolf.

On a related subject since we're speaking of incompetance, I will make one other comment re the games played over Kennedy as the Senator.

Look at the divisions in the particular supporters and note who preferred who - and why.

Kennedy, a Catholic, was a surefire block to the hard-liners and Wall street cronies owning a piece of their newest Senator. Kennedy wouldn't play, like Hillary did.

Gillibrand, a 'Democrat' from a solidly Republican district, is a female version of Joe Lieberman - a politician gets on her knees for whoever pays the most.

And that's why FOX thinks she's perfect.

Great job Patterson!

Nationalism is not the same thing as terrorism, and an adversary is not the same thing as an enemy.


security came first (4.00 / 1)
I got in with a silver ticket but it took an incredible amount of luck, walking, perseverance, pushing and shoving, advance planning and a very early morning.

nevertheless i was struck by the decision to prioritize security over all other things. you may think 'they' were inept--i think that the white supremacist chatter was so high that protecting obama was the order of the day.

and as a result the rest of us were out of luck.


I Got Stuck in the Purple Line and Couldn't Get Out (0.00 / 0)
I went with friends to the entrance to the Purple area and arrived at about 7am. They had Purple tickets and I did not. Around 8am, I tried to make my way out of the area to D or E Street in the hopes that I could make my way west along to Mall to a public entrance. It took me two hours to get from C Street to D Street on First Street NW. There was no crowd control. There were no officials in charge. As far as I could tell, the Purple line didn't even start admitting people until well after 10am (it was supposed to open at 9). By the time I got to D Street, it was a little after 10am and I booked it westward to try to get to the public entrances to the Mall. Unfortunately, both the 6th Street entrance and the 10th Street entrance had lines that were already three blocks long. I asked a security guard near the entrance whether there was any chance of getting in and he told me that the Mall was full and they were no longer letting people in. After that, I headed home.

As a long-time Democrat, a resident of DC, and a contributor to Obama's election campaign, I am livid at Diane Feinstein. As most of us correctly pointed out weeks before the inaugural festivities, the problems were going to be with crowd control at the ceremony itself, not with how early or late the bars closed. On top of that, I would like to add that I live near the Convention Center and was subjected to earth-shaking security patrols along my street that set off every car alarm on the street all three nights before the convention in the middle of the night. I will not support her re-election and will support a primary challenger the next time she is up for re-election.  


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